Customer Case Studies
"93% of all FORTUNE® 500 banks trust Sterling Commerce"
Financial
With the stability of China's banking system relying so heavily on data centralization of its banks, the importance of having a fast, secure and reliable file transfer system is paramount. Bank of Communications has centralized its data management, so that the headquarters will be able to monitor branch level performance timely, securely and accurately.
"We are very concerned about data centralisation. Better informed management is a key issue to modern banking operations. With centralised data management, the head-quarters will be able to monitor branch level performance timely and accurately. Thus a secure file transfer solution is critical."
Hou Weidong
Chief Information Officer
Bank of Communications
"We evaluated several products and found that Sterling Commerce is the best from our internal evaluation. For a start, Sterling Commerce Connect® means the daily Branch Manager's reports are reliably and consistently delivered - which enables the Branch Manager to effectively manage his branch activities and customers. This removes one major headache for us to worry about."
David Malligan
General Manager, Information Technology
Bank Rakyat Indonesia
| The Shanghai Commercial & Savings Bank (SCSB) |
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In order to deliver higher customer service levels by ensuring competitive costs, SCSB developed an innovative program to deliver financial services over the Internet. SCSB relied on proven expertise and ensured involvement and commitment from the business people internally to put together a successful e-loans system, especially overcoming the challenge of integrating existing applications into the e-loans system.
The SCSB e-loans system uses Sterling Commerce's Connect® to ensure the timely and accurate delivery of high quality information to both internal users and customers.
"We were very pleased with the results of implementing Sterling Commerce Connect®. Integration with our other applications wasn't expected to be a simple task, but it was made a lot easier by the ability of the Connect to transfer the files between applications with minimum intervention."
Anchang Lo
Senior Vice President & General Manager,Information Technology
The Shanghai Commerical & Savings Bank
The bank operates in many different locations regionally which gives them lots of advantages, for example, cost efficiency. However, one consequence of the bank's numerous and widespread operations is that massive file transfers across the bank's network on an hourly basis. Data files must be transferred seamlessly between different systems and across multiple platforms. The bank relied on a file transfer solution that was robust, reliable, secure and able to handle its large volumes.
"It (Connect:Direct) moves any type of file across multiple platforms, file systems and media."
DBS Spokesman
DBS Bank Singapore
| Taishin International Bank |
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Taishin decided to employ Sterling Commerce's Connect:Direct solution software as "it has multi-platform support and Chinese translation features," It also allows for file transfer compression and has an efficient processing speed, which satisfies Taishin Bank's demands. On top of that, Sterling Commerce solutions also have a high rate of usage in the market as well as good user feedback.
Wen-Tzong Duh
Director, Information Technology
Taishin International Bank
"If file transfer is done manually, it is a slow process. Sometimes the transfer gets cut and one has to start all over again. We require reliable software for our data movement operations where we can be sure that it will deliver mission-critical data to our credit card processing site. It is also important that it has multi-platform support and automation capabilities among other things."
"We have been using Connect:Direct for more than 6 years now (because) we require reliable software for our data movement."
Arlene Lamarroza
Senior Assistant Vice President, Information Technology
AIG Credit Card Company
Kookmin merged with Housing & Commerical Bank at the end of 2001 to form the largest bank in Korea. Kookmin obviously requires a lot of computing power to keep its system running with minimal interruption then.
"Sterling Commerce's Connect:Direct provides the sheer capacity of transfer rates that simply cannot be done manually, and will perform such a task securely, efficiently and fast between a host and server."
Kwak Kwang-Soo
System Team General Manager
Kookmin Bank
Jih Sung Group uses Sterling Commerce Connect:Direct to transfer data between IBM main frames and Windows NT. Connect:Direct offers assured, high-volume, secure data delivery and meets our requirements much better than others.
"The APS we want to build depends on pulling in historical data from multiple, multi-platform systems across the region to predict the future demand, and submitting it for supply planning to determine production levels, we needed a very robust, reliable ,secure, flexible and platform independent tool. Sterling Commerce Connect:Direct was the only solution that met every single condition."
Connect: Direct is in many different hardware, operating systems, complex heterogeneous network environment where the effective transmission of information software
Duk-Jin Kim
Team Manager
Data Management Team
SK C&C, SK Group, South Korea
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(Simplified Chinese only) |
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